Legal
Privacy Policy
Effective July 31, 2026 · Last updated July 31, 2026
Inovav8, LLC (“Inovav8,” “we,” “our,” or “us”) respects your privacy. This Privacy Policy explains how we collect, use, disclose, and protect information when you visit our website, contact us through our website, schedule an appointment, download resources, or otherwise interact with us online.
By using this website, you agree to the practices described in this Privacy Policy.
1. Information We Collect
We may collect information in the following ways:
Information You Provide Directly
You may choose to provide personal information when you:
- Submit a contact form
- Request a consultation or appointment
- Use an embedded scheduling calendar
- Communicate with us by phone, email, text message, or other methods
- Download or access website resources
- Provide information related to our services
This information may include:
- Name
- Email address
- Phone number
- Business name
- Appointment details
- Message content
- Any additional information you choose to submit
Please do not submit sensitive financial, identification, or confidential documents through general website forms unless specifically instructed by Inovav8 through an appropriate secure method.
2. Website Analytics and Usage Information
We use Google Analytics 4, implemented through Google Tag Manager, to help us understand website visitation, page performance, traffic patterns, and content engagement.
Google Analytics may collect information such as:
- Pages visited
- Time spent on pages
- Device and browser information
- Approximate geographic location
- Referring website or traffic source
- Interactions with website content
We use this information to improve our website, understand which content is useful to visitors, and evaluate website performance. We do not use Google Analytics data for third-party paid advertising campaigns, and we do not sell Google Analytics data.
3. Cookies and Similar Technologies
Our website uses cookies and similar technologies to support website functionality and analytics.
Cookies currently used may include:
| Cookie | Provider / Purpose |
|---|---|
| __wpdm_client | WordPress / download or site functionality |
| _wpfuuid | WordPress plugin functionality |
| _ga | Google Analytics / helps distinguish users |
| _ga_* | Google Analytics / helps maintain session and analytics data for the GA4 property |
| _gcl_au | Google tag functionality / may be set by Google tag-related services |
These cookies help the website function properly and help us understand how visitors use the site.
At this time, Inovav8 does not use a privacy banner or cookie consent management platform. We may add cookie consent tools in the future. You can manage or block cookies through your browser settings, though some website features may not function properly if cookies are disabled.
4. Contact Forms and Scheduling Tools
Inovav8 may use embedded third-party tools, including GoHighLevel, to provide website contact forms, appointment scheduling, and related communications.
When you submit a form or schedule an appointment through an embedded tool, the information you provide may be processed by that third-party platform on behalf of Inovav8. This may include your name, email address, phone number, appointment details, message content, and related communication preferences.
We use this information to respond to inquiries, schedule appointments, provide requested services, manage client communications, and follow up regarding our services.
5. Text Messaging and Communication Consent
If you provide your phone number and choose to opt in, Inovav8 may send text messages related to services, appointments, or promotional updates.
Inovav8 may provide separate consent options for:
- Non-marketing text messages, such as appointment reminders, service-related communications, or messages about our services.
- Marketing and promotional text messages, such as special offers, updates, or promotional communications.
Consent to receive marketing text messages is not required to use Inovav8 services. Message frequency may vary. Message and data rates may apply.
You may opt out of text messages by replying STOP. You may request help by replying HELP.
Inovav8 does not sell or share mobile opt-in information with third parties for their own marketing or promotional purposes. We may share information with service providers, messaging platforms, telecommunications providers, or other vendors as necessary to deliver messages and manage communications on our behalf.
6. How We Use Information
We may use collected information to:
- Respond to inquiries
- Schedule consultations or appointments
- Provide requested services
- Communicate with clients and prospective clients
- Send service-related messages
- Send marketing messages where permitted and consented to
- Improve website content, usability, and performance
- Monitor website security and functionality
- Maintain business records
- Comply with applicable legal, regulatory, or professional obligations
7. How We Share Information
We do not sell personal information.
We may share information with:
- Website hosting providers
- Website maintenance and security providers
- Analytics providers, such as Google Analytics
- Customer relationship management and communication platforms, such as GoHighLevel
- Scheduling and calendar tools
- Email, SMS, or telecommunications service providers
- Professional advisors, such as attorneys or accountants
- Government, regulatory, or legal authorities when required by law or necessary to protect our rights
Service providers are used to help us operate the website, manage communications, provide services, or maintain business operations.
8. Downloadable Resources
Our website may offer free downloadable resources, including PDF guides and educational materials. These resources are provided for general informational purposes only.
Accessing or downloading a resource does not create a client relationship with Inovav8 and should not be treated as individualized professional advice.
9. Data Security
We take reasonable administrative, technical, and organizational measures to help protect information submitted through the website. However, no website, email, form, analytics tool, or online communication method is completely secure.
You should avoid submitting highly sensitive financial, identification, or confidential information through general website forms unless Inovav8 has provided a secure method for doing so.
10. Data Retention
We retain information for as long as reasonably necessary to respond to inquiries, provide services, maintain business records, comply with legal or professional obligations, resolve disputes, and operate our business.
Retention periods may vary depending on the type of information, the purpose for collection, and applicable legal or professional requirements.
11. Your Choices
Depending on your location and applicable law, you may have the right to request access to, correction of, deletion of, or limitations on the use of certain personal information.
You may also:
- Disable or delete cookies through your browser settings
- Opt out of marketing emails by using the unsubscribe link, where available
- Opt out of text messages by replying STOP
- Contact Inovav8 to update or correct information you previously provided
12. Children's Privacy
This website is not directed to children under the age of 13, and we do not knowingly collect personal information from children under 13.
13. Links to Third-Party Websites
Our website may include links to third-party websites or embedded third-party tools. Inovav8 is not responsible for the privacy practices, security, or content of third-party websites or platforms.
14. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Updates will be posted on this page with a revised “Last Updated” date. Your continued use of the website after changes are posted means you accept the updated policy.
15. Contact Us
If you have questions about this Privacy Policy or how your information is handled, please contact:
Inovav8, LLC
Email: info@inovav8.com
Phone: (213) 753-5323