Terms & Conditions

Terms and Conditions for Inovav8

Last Updated: March 26, 2026

Welcome to Inovav8. These Terms and Conditions ("Terms") govern your access to and use of the Inovav8 website (https://inovav8.com), our automation software, AI Voice Agents, and related services (collectively, the "Services"). By accessing or using our Services, you agree to be bound by these Terms. If you do not agree to these Terms, please do not use our Services.

1. Description of Services

Inovav8 provides custom leads and automation solutions, including workflow automation software, Meta & Google Ad campaigns, AI Voice Agents, and seamless tool integrations designed to help businesses save time and convert more leads.

2. Account Registration and Security

To access certain features of our Services, you may be required to register for an account. You agree to provide accurate, current, and complete information during the registration process and to update such information to keep it accurate, current, and complete. You are responsible for safeguarding your password and for all activities that occur under your account.

3. Payments, Billing, and Subscriptions (Stripe Terms)

Payment Processing:

We use Stripe, a third-party payment processor, to handle all payment transactions securely. By making a purchase or subscribing to our Services, you agree to be bound by Stripe’s Services Agreement and Privacy Policy. Inovav8 does not store your full credit card information on our servers.

Billing and Subscriptions:

Certain Services may be offered on a subscription basis. By providing a payment method, you expressly authorize us (via Stripe) to charge the applicable subscription fees at regular intervals (e.g., monthly or annually) until you cancel your subscription.

30-Day Money-Back Guarantee & Refunds:

We offer a 30-Day 100% Money-Back Guarantee. If you do not see results or feel that our platform isn’t the right fit within the first 30 days of your initial purchase, you may request a full refund—no questions asked. After the initial 30-day period, all fees paid are non-refundable unless otherwise required by law. To request a refund or cancel your subscription, please contact our support team.

4. SMS Messaging Program (Inovav8 Alerts)

Inovav8 offers a text messaging program ("Inovav8 Alerts") to provide users with important service updates, appointment reminders, lead notifications, and account alerts.

Program Description: 

Users who opt-in will receive SMS messages related to their Inovav8 account, automation workflows, lead updates, and customer support communications.

Opt-Out Instructions:

You can cancel the SMS service at any time. Simply text "STOP" to the shortcode or number from which you received the message. Upon sending "STOP," we will confirm your unsubscribe status via SMS. Following this confirmation, you will no longer receive SMS messages from us. To rejoin, sign up as you did initially, and we will resume sending SMS messages to you.

Help Instructions:

If you experience issues with the messaging program, reply with the keyword "HELP" for more assistance, or reach out directly to our support team via our website.

Carrier Liability Disclaimer:

Carriers are not liable for delayed or undelivered messages.

Message and Data Rates:

As always, message and data rates may apply for messages sent to you from us and to us from you. Message frequency varies based on your account activity and lead volume. For questions about your text plan or data plan, contact your wireless provider.

Privacy:

For privacy-related inquiries and to understand how we protect your messaging data, please refer to our Privacy Policy: [Link to Privacy Policy].

5. Acceptable Use Policy

You agree not to use the Services to:

Violate any applicable local, state, national, or international law or regulation.

Engage in any fraudulent, deceptive, or harmful activities.

Interfere with or disrupt the integrity or performance of the Services.

Attempt to gain unauthorized access to the Services or their related systems or networks.

6. Intellectual Property Rights

All content, software, design, text, graphics, and other materials related to the Services are the exclusive property of Inovav8 or its licensors and are protected by intellectual property laws. You are granted a limited, non-exclusive, non-transferable license to use the Services for your internal business purposes in accordance with these Terms.

7. Limitation of Liability

To the maximum extent permitted by applicable law, Inovav8 and its affiliates, officers, employees, agents, partners, and licensors shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including without limitation, loss of profits, data, use, goodwill, or other intangible losses, resulting from (i) your access to or use of or inability to access or use the Services; (ii) any conduct or content of any third party on the Services; or (iii) unauthorized access, use, or alteration of your transmissions or content.

8. Disclaimer of Warranties

Your use of the Services is at your sole risk. The Services are provided on an "AS IS" and "AS AVAILABLE" basis. Inovav8 expressly disclaims all warranties of any kind, whether express or implied, including, but not limited to, the implied warranties of merchantability, fitness for a particular purpose, and non-infringement.

9. Governing Law

These Terms shall be governed by and construed in accordance with the laws of the jurisdiction in which Inovav8 is registered, without regard to its conflict of law provisions.

10. Changes to Terms

We reserve the right, at our sole discretion, to modify or replace these Terms at any time. We will provide notice of any material changes by posting the updated Terms on our website. Your continued use of the Services following the posting of any changes constitutes acceptance of those changes.

Contact Information

If you have any questions about these Terms, please contact us via the support section on our website:

Inovav8

Website: https://inovav8.com

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